Sears, or Sears Roebuck as it used to be known in the good ol’ days, was the main store to go to for durable goods and good service. Alas, no longer. Did anyone notice? Along with the shortening of the name came the loss of the service too. Two years ago I purchased a new mower from Sears. It has worked well in that time but this spring I needed a new blade. Simple, I thought. Get on line and order one. Ah yes, well that was fine as I found the correct blade, priced at around $20. What I did not expect was to pay nearly $9 in shipping charges. OK so on to plan B, go to the nearest Sears store.
After a prolonged wait in the garden department I got a guy to help me, as I was unable to locate the blade on the racks. First he said the serial number I had was not known to him but after assuring him that this was indeed a Sears mower, he finally found the correct blade via his computer terminal.
“No we don’t have that in stock” he told me.
“OK well can you order it?” More clicking and he assured me that was no problem, Just $20 plus shipping.
“No, I’ll pick it up in store” I said.
“Well you still have to pay shipping…”!!!!!!
You have Sears trucks delivering goods on a weekly if not daily basis to this store and you expect ME to pay for shipping to the store. What a joke! I told him thanks but no thanks.
After this fiasco I understand that I should not be surprised that so many of our things are being made in China. Things that were once made in the USA by American workmen and women, are now made overseas and hauled here. What I wrote here is one reason why the USA is getting poorer and China richer.
What am I going to do for a mower blade? Well, I am sure that somewhere in China there is a man who would love to make a blade for my mower, probably at half the price that Sears charge, and he would then find a way to get it to Oregon for less that $9. Now I just have to find him.